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Orthotics Solutions, Inc. provides high quality, easy-to-use Orthotics, a wide variety of Diabetic Footwear and certain Durable Medical Equipment.
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Diabetic shoes help save feet, plain and simple. According to the American Diabetes Association, each year 600,000 diabetic patients get foot ulcers,resulting in over 80,000 amputations. 

The primary goal of therapeutic footwear is to prevent complications, which can include ulcerations, calluses, or even amputations for patients with diabetes. ... The diabetic shoes and inserts work together as a preventative system to help diabetics avoid foot injuries and improve mobility.

The Definition: Diabetic shoes can also be referred to as extra depth or therapeutic shoes.  They are specially designed shoes intended to reduce the risk of skin breakdown in diabetics with co-existing foot problems (such as neuropathy, poor circulation, and foot deformities). 

Why They’re So Special: 

  • Diabetic shoes are extra deep to accommodate diabetic insoles or orthotics. 
  • They have a built in firm heel counter to provide medial and lateral rear foot stability.
  • The toe box of the shoe is higher so there is plenty of room for toes (even ones that like to stick up like hammertoes). 
  • There is little to no stitching on the inside of a diabetic shoe.  The stitching is on the outside.  Sometimes even the smallest prominence can irritate and cause skin breakdown in a diabetic foot. 
  • The collar around the ankle of the shoe is padded.
  • The tongue of a diabetic shoe is thick and padded to help secure the foot back in the shoe.
  • The end of the toe box of the shoe is protective to keep toes from being hurt when stubbed.
  • Diabetic shoes have a non-skid sole to prevent falls. 
  • They are specially fitted by measuring the length and width of your foot.
  • They are also equipped with a special multi-density diabetic insole that prevents back and forth movement (also known as sheering) of the foot in the shoe.  A diabetic shoe isn’t really a diabetic shoe without this insole.  Most insurances pay for 3 pairs of these insoles yearly, and they should be changed every 4 months to get the maximum benefit.

Insurance Coverage:  It is rare that we come across an insurance plan that does not provide coverage for diabetic shoes and insoles.  Medicare has a Diabetic Shoe Benefit, and they have a pretty clear-cut policy regarding this coverage.  Even if you don’t have Medicare, many other insurances follow Medicare guidelines, and our office is happy to check out your insurance’s specific requirements.  According to to be eligible for diabetic shoes:

  • You must have diabetes and one or more of the following conditions:
    • Nerve damage in your feet with calluses on either foot
    • Poor circulation in either foot
    • Deformity of either foot
    • Calluses on either foot that could lead to ulcers
    • A history of past foot ulceration
    • Partial or complete foot amputation
  • You must have a prescription for the shoes. Our office can help you with this part.
  • You must have documentation from the doctor managing your diabetes that you are in fact being treated for diabetes.  Our office contacts this physician and provides them with the necessary paperwork for this. 
  • If you are enrolled in Medicare Part B, after you have paid your yearly deductible, you will pay 20% of the approved Medicare amount for the shoes and inserts, unless you have a co-insurance, which should cover this. 
  • If you receive your Medicare through a Medicare Advantage Health Plan then you may owe little to nothing depending on the plan, but you will have to follow your plan’s steps for approval.  Our office will be happy to help you with that part too.
  • You will save money on your shoes if you order from a Medicare-approved provider, such as Orthotic Solutions.  Beware of telemarketers, mail-order companies, and shoe stores who may or may not be participating suppliers. 

If you are a diabetic and would like to enquire about diabetic shoes and insoles we at Orthotic Solutions would be happy to answer any questions that you may have about them. Please call our patient coordinator, Maria Dorsey, at (774) 205-2278.


Orthotic Solutions offers more brands and styles of shoes, sneakers and even winter boots

than any other supplier in MA!

Check out some of these manufacturer websites!
















Thank you for choosing Orthotic Solutions to meet your Diabetic Footwear needs!





Revised 03/06/2019